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What are the risks for Food industry?

Our food network has become an increasingly complex and precarious balancing act as the global food trade has changed dramatically over the last few decades. The potential risks have also grown significantly more complex, and the financial stakes have never been higher. Consider the long list of uncontrollable events, such as the Covid-19 pandemic, the government’s new policy, and so on. These events have put the food industry under the microscope, and these are just a few of the risks that we will face daily, risks that could quickly jeopardize our business if we are not well prepared.
Firstly, the potential risk that we will face is cybersecurity risks. Cybercrime is an ever-increasing threat, and the food industry is not immune. For example, since our business of selling Home Cooked Healthy Meals interacts with customers via our online platform, we are particularly vulnerable. This is because we will keep a high volume of customers’ personal information and financial data on file, including credit card and bank account information. Computer viruses and hackers can disrupt our business operations, and cleaning up the mess can be costly. In order to mitigate this kind of risk, our company will hire some cyber security experts to ensure the security of their computer information systems. We will also install cyber security software to prevent cyber-attacks on our database. Moreover, we will also invest in backup systems for the company’s data to conduct the data recovery when needed.
Secondly, the potential risk that we will face is fire safety. Cooking in the kitchen poses a significant risk of fire. This is because a kitchen always cooks at high temperatures. As a result, if a fire occurs, the risk will be increased because the kitchen will likely contain some expensive equipment and the necessary ingredients. So, in order to mitigate these potential risks, we should take steps to prevent fires or ensure that all kitchen staff and employees are adequately trained to deal with fires and solve problems as soon as they occur.
Additionally, we should also equip and prepare the fire safety equipment in our workshop. This is because even a tiny fire can also cause significant damage. Therefore, fire safety is a critical responsibility that no restaurant owner can afford to overlook.
Thirdly, the potential risk that we will face is a foodborne illness. This is because even seemingly minor foodborne illnesses can endanger customers’ health and well-being while also causing irreparable harm to the image and reputation of the company. Foodborne illness can be significantly increased by tainted food, improper handling, or unsafe storage methods. So, food safety and ingredients should be a top priority for business owners. In order to mitigate this kind of risk, we will be assessing existing food-handling policies and making any necessary changes.
We are collaborating with restaurant suppliers who have the equipment options and other resources needed to deal with a broader range of issues and concerns, which can be a wise move.
Fourthly, the potential risk that we will face is the Covid-19 risk. Covid-19 has caused disruptions in the food processing industries. The government’s rules have impacted social distancing in the workplace, team member shortages due to infected Covid-19 or need to conduct home quarantine, and lockdown measures to contain the virus’s spread. In confined spaces, such as cooking or preparing orders for customers in the kitchen, necessary social distancing measures may reduce operational efficiency. As a result, adequate team member protection is required. This is because many businesses have reported high worker absences during the pandemic. To mitigate this kind of risk, we will conduct the proper disinfestation and follow all of the guidelines for preventing the spread of Covid-19 in our workplace.
For example, we will require our employees to wear face masks, prepare hand sanitizer for employees, conduct daily temperature checks of employees, and develop a system for our employees to report their health condition every day as well as if they have any symptoms of F-19, they need to report to us immediately.
Lastly, the potential risk that we will face is customer complaints—the most common risk during online business. Although we will be dealing with our customers online when they are not satisfied with the meals they have ordered, they will probably leave negative reviews on our social media, affecting our brand name and reputation. In order to mitigate this kind of risk, we will train our customer service employees on how to talk to customers politely, always apologize to the customer for the problem, and make extra efforts to mend the situation to make the customer feel better and forgive our mistake.

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